Privacy Policy

Effective Date: 20/10/24

1. Introduction

Flex Physiotherapy ("we," "us," or "our") is committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website [Home page (yogitas.com) https://www.yogitas.com/physio ] (the "Site").

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").

2.1 Information You Provide to Us

• Contact Information: When you contact us through the Site, we may collect your name, email address, phone number, and any other information you choose to provide in your message.
• Registration Information: If you register for an account on the Site, we may collect your username, password, and other registration information.
• Appointment Scheduling: If you schedule an appointment through the Site, we may collect your name, contact information, appointment date and time, and reason for your appointment.
• Other Information: We may collect other information that you voluntarily provide to us, such as feedback, testimonials, or survey responses.

2.2 Information We Collect Automatically

• Usage Data: When you visit the Site, we may automatically collect certain information about your device and your usage of the Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activity on the Site. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies through your browser settings.

2.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, if you choose to connect your account with our Site.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve the Site: We use your information to operate the Site, provide you with the services you request, and improve the functionality and user experience of the Site.
• To communicate with you: We may use your information to communicate with you about your account, appointments, and other inquiries. We may also send you newsletters, marketing emails, and other promotional materials if you have opted in to receive them.
• To personalize your experience: We may use your information to personalize your experience on the Site, such as by showing you relevant content and advertisements.
• To analyze and track usage of the Site: We may use your information to analyze and track usage of the Site, such as by tracking the number of visitors to the Site and the pages they visit.
• To protect the security and integrity of the Site: We may use your information to protect the security and integrity of the Site, such as by detecting and preventing fraud and abuse.
• To comply with applicable laws and regulations: We may use your information to comply with applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service providers: We may share your information with service providers who assist us with hosting the Site, processing payments, sending emails, and providing other services.
• Business partners: We may share your information with business partners who offer products or services that may be of interest to you.
• Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.

5. Your Rights

• Marketing Emails: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. through your browser settings.
• Access and Correction: You can request access to or correction of your personal information by contacting us at flexphysio.enquiry@gmail.com, which includes:

- Access: You can request access to the personal information we hold about you.

- Rectification: You can request that we correct inaccurate or incomplete information.

- Erasure: You can request the deletion of your personal information under certain circumstances.

- Objection: You can object to the processing of your personal information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at flexphysio.enquiry@gmail.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you as required by law.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at flexphysio.enquiry@gmail.com