Effective Date: 20/10/24

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Compliance with Indian Law: This Cookie Policy is designed to be compliant with the Information Technology Act, 2000, and its rules, particularly the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, which govern data protection in India.

Consent: Under Indian law, obtaining explicit consent for the use of non-essential cookies is generally recommended. We may use a cookie banner to clearly inform you about the types of cookies used and provide options to accept or reject non-essential cookies. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Data Localization: While India does not currently have strict data localization requirements, be aware of potential future regulations that may require certain data to be stored within India.

Data Security: We implement appropriate security measures to protect the information collected through cookies

2. How We Use Cookies

Flex Physiotherapy uses cookies to:

• Improve your browsing experience: Cookies help us remember your preferences, such as your language and location, so you don't have to re-enter them every time you visit the Site.
• Analyze website traffic: Cookies help us understand how visitors use the Site, which allows us to improve its content and functionality.
• Provide relevant content and advertisements: Cookies help us deliver content and advertisements that are relevant to your interests.

3. Types of Cookies We Use

• Essential cookies: These cookies are necessary for the Site to function properly. They enable you to navigate the Site and use its features, such as accessing secure areas. Disabling these cookies may significantly impact your experience on the Site and some features may not function correctly.
• Performance cookies: These cookies collect information about how visitors use the Site, such as which pages are most popular and if visitors receive error messages. This information is used to improve the Site's performance and user experience. These cookies do not collect information that identifies a visitor.
• Functionality cookies: These cookies allow the Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
• Targeting or advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

4. Managing Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to:

• See what cookies you have and delete them on an individual basis
• Block third-party cookies
• Block all cookies
• Delete all cookies when you close your browser
• Open a 'private browsing' / 'incognito' session, which allows you to browse the internet without storing local data
• Install add-ons and plugins that extend browser functionality

Please be aware that restricting cookies may impact the functionality of the Site.

5. Third-Party Cookies

The Site may use third-party cookies, such as those from Google Analytics and social media platforms. These third parties have their own privacy policies that govern their use of cookies. We encourage you to review the privacy policies of these third parties.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legislation. We will post any changes on the Site.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at [Your Contact Email Address].